Effective Date: 01.12.2024
This Privacy Policy explains how Neutrino Energy Group Malta and its associated entities (“we,” “our,” or “us”) collect, use, and protect your information when you visit or interact with our website or services related to the NET8 initiative. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Data We Collect
We collect and process the following types of information:
1.1 Personal Information You Provide
- Email address
- Payment information (e.g., bank transfer details, wallet addresses)
- Any other information you provide voluntarily, such as via contact forms or email communication.
1.2 Automatically Collected Information
When you visit our website, certain data is collected automatically:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages viewed, duration of visit, and interactions with our site
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and gather analytics. You can manage or disable cookies via your browser settings.
2. How We Use Your Data
We use your data for the following purposes:
2.1 Service Delivery
- To process orders for NET8 Access Tokens.
- To provide support and respond to inquiries.
2.2 Analytics and Improvements
- To analyze website usage using tools like Google Analytics, which helps us understand user behavior and improve our services.
2.3 Compliance and Legal Obligations
- To comply with applicable laws, regulations, and requests from law enforcement authorities.
2.4 Communication
- To send transactional emails, updates, and notifications about your orders or participation in the NET8 initiative.
3. Google Analytics
We use Google Analytics to gather insights about how visitors use our website. This tool collects data such as:
- Time spent on our site.
- Pages visited.
- Interaction with site features.
Google Analytics may use cookies to track this information. You can learn more about how Google uses this data by visiting their Privacy Policy.
You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.
4. Sharing and Disclosure of Data
We do not sell, rent, or trade your personal data. We may share your data with:
4.1 Service Providers
- Payment processors and blockchain networks to complete transactions.
- IT and hosting providers to maintain our website and services.
4.2 Legal Authorities
- If required by law or in response to valid legal requests.
4.3 Affiliated Entities
- To other entities within the Neutrino Energy Group for the purposes outlined in this Privacy Policy.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
5.1 Access and Portability
You have the right to request access to the personal data we hold about you.
5.2 Correction
You can request correction of inaccurate or incomplete data.
5.3 Erasure
You can request that we delete your personal data, subject to legal or contractual obligations.
5.4 Objection and Restriction
You can object to the processing of your data or request its restriction in certain circumstances.
5.5 Data Transfers
If you are in the European Economic Area (EEA), you have the right to know if your data is transferred outside of the EEA and the safeguards in place to protect it.
To exercise any of these rights, please contact us at: office@neutrino-energy.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, or contractual obligations.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be communicated via our website, and the updated policy will include a new “Effective Date.”
10. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Responsible Entity:
Neutrino Energy Group Malta
Dragonara Business Centre, 5th Floor
St Julian’s STJ 3141, Malta
Customer Support and NET8 Team:
Neutrino Energy Property GmbH & Co. KG
Unter den Linden 21
10117 Berlin, Germany